Billing error

                              (your street

                               city, state, zip)

                              (date)

(name

street

city, state, zip)

Dear ____ (name):

      The error in your ____ (month) showing a

change of ____ (price) for a shipment of ____

(item) was due to a billing error.

      We are sorry for the inconvenience.

A credit memo to cancel the billing is enclosed.

                              Sincerely,

                              (name)

                              (title)

Enclosure