To bank depositor

                              (your street

                                         city, state, zip)

                                        (date)

Dear ____ (name):

      As a _________ (name of bank) depositor, you are very      

important to us.  Therefore, we are concerned when we see that

you have not used your account for some time. 

      Up to this time, we could only measure your satisfaction

by the use of your account.  Now, however, you can take advantage

of this easy-to-answer letter and tell us if you are taking

advantage of the bank's many other facilities or anything else

you would like to say!

      Have we lived up to the standards that you had expected?

        Have we served you adequately?

      May be you haven't used your account because you have

moved or because you have misplaced your passbook.  (We will

gladly issue you a new one!)  Whatever the reason, please tell

us on the confidential form above.  Postage is not needed and

you do not have to sign your name.  Your input is always welcome.

                                       Respectfully yours,

                                       (name)

                                       (title)